You can visit and enjoy our Website without disclosing any personal information about yourself. However, we offer some special services, and for these services to work properly you will need to share with us certain personal information about yourself. The personal information we collect may include, but is not limited to, first and last name, street address, e-mail address, telephone number (e.g., home, work, mobile and/or fax), gender, social security number, birth date and other personal information you choose to provide to us, including personal information concerning a third party which you are authorized to proved to us. We may also collect other personal information that will be identified on the applicable page(s) of the Website. If you submit any personal information to us, or to our third party service providers acting on our behalf, you can be assured that we will not sell, lease, or share your personal information about yourself. The personal information we collect may include, but is not limited to, first and last name, street address, e-mail address, telephone number (e.g., home, work, mobile and/or fax), gender, social security number, birth date and other personal information you choose to provide to us, including personal information concerning a third party which you are authorized to proved to us. We may also collect other personal information that will be identified on the applicable page(s) of the Website. If you submit any personal information to us, or to our third party service providers acting on our behalf, you can be assured that we will not sell, lease, or share your personal information with or to anyone else, except as follows: (1) to our third party service providers, and only so that they may help us provide the services you’ve requested and in certain circumstances to provide you with special offers and discounts; (2) upon notice posted on an applicable location of our Website where we collect your personal information for an economic transaction and notify you that we will be sharing such information with a third party where such third party is clearly identified; and (3) on occasion, we may offer a special promotion (such as a sweepstakes, contest, or other discount or giveaway) on the Website in conjunction with us or a third party service provider, sponsor or promotional partner, and share your information with that sponsor or promotional partner so that either of us can send you other information and special promotions it offers, but only if you give us permission to do so.
Club Palms Account
Every visitor is invited to sign up for a Club Palms Account, through which you can earn cash awards, complimentary meals, and other exciting special offers. In order to sign up for this service, you will be asked to provide personal information including your name, address, gender, date of birth, your social security number, and other information. The Palms may combine this information with any other data we have collected about you using our offline resources. The Palms will use this information for future purposes, for example we may send you e-mails with special offers and promotions. You may opt-out of receiving these correspondences from us by either calling customer service at 1-866-942-7777, or by following the opt-out procedures detailed in the correspondence
Visitors to the Website have the ability to search for rates and availability at the Palms without ever providing any personal information. However, once you have decided on an available reservation, you will be asked to provide personal information. This will include your name, address, and other contact information, as well a credit card number, billing address, and the card’s expiration date. The credit card number will be used solely to secure your reservation as detailed in the reservation process. The Palms will create a private account for you based on the information you have provided as part of the reservation process. If you need to access and/or modify any information in this account, including your travel plans, you may contact the Palms’ reservation center toll free at 1-866-725-6773. The Palms will also combine this information with any other data we have collected about you using our offline resources.
The Palms takes reasonable steps to ensure that the reservations page on the Website is secure. For more information about our secure certificates, please click on the gold “Verisign” seal located on each reservations page. For more information about our current security methods, please see the “Our Security Practices” section below.
Information Automatically Collected
We do not install any spyware or adware in connection with our Website, or distribute any commercial message, or authorize any third party to distribute any commercial message, by means of spyware or adware. “Spyware” or “adware” is any software which has been downloaded to and/or installed on an Internet user’s computer, without the user’s actual consent, and facilitates the distribution of any commercial message to the user. If you feel you may have spyware from another company installed on your machine, there are various anti-spyware/adware software applications available on the Internet to identify if this has occurred.
Aggregated Demographic Information
We may share aggregated demographic information with third parties, but this information is not linked to any personal information that can identify you or another individual person. Therefore, no personal information is disclosed in this manner.
As time passes, the Palms may be sold along with its assets, or other transactions may occur in which customer information is one of the business assets transferred. In such a case, the customer information which we have gathered may be one of the business assets we transfer.
Disclosure for Legal Purposes
Our Security Practices
In certain areas, we use industry-standard SSL encryption to protect data transmissions.
How You Can Review Your Personal Information
Except as otherwise stated, the Website does not offer a way for you to review the personal information you provided in applying for a Club Palms account, or otherwise. If you want to review this information, call Palms Customer Service at 866-942-7777. If you want to revise the personal information you provided in applying for a Club Palms account and whether you want to continue to receive special offers from us, go to the “Gaming” menu bar, click on “Club Palms” and fill out a new application with the revised information. If you want to close your account with us and have us delete the personal information in it (except for information that we keep for record-keeping purposes), you should contact the Palms Customer Service at 866-942-7777.
With regard to the palmsgirl.com website, you can review the personal information you provided by logging in to your account at any time. You may revise any of the personal information in your account by simply typing the new information in the correct field and clicking on the “Continue” button.
Certain information forms on our website contain a box for you to indicate whether or not you consent to receive special offers and promotions from us. Unless you give us your consent to use your personal information for these purposes, we and our partners will only use it to complete the transaction or provide the service or product you have requested. If you indicate that you consent to receive communications or solicitations, but you later change your mind, you should contact the Palms Customer Service at 866-942-7777 or follow the opt-out procedures detailed in the communication.
Children and privacy
The Palms’ web sites do not target and are not intended to attract children under the age of 13. The Palms does not knowingly solicit personal information from children, send them requests for personal information, or distribute their personal information to third parties without parental consent.
The Palms Hotel and Casino Legal Department
4321 W. Flamingo Road
Las Vegas , NV 89103
Or send an e-mail to [email protected]
Notification of Changes
LAST UPDATED AND EFFECTIVE DATE: November 18, 2020
Use of the Official Websites of the Palms Hotel and Casino – palms.com, palmsgirl.com, studioatthepalms.com, palmsplace.com, and others (collectively, the “Website”) – is subject to the terms set forth below. Please read them carefully:
1. Website Ownership
The Website is owned by FP Holdings. LP. dba Palms Casino Resort (“the Palms”). All content contained in the Website (the “Materials”) is either owned by or licensed to the Palms. The Palms and its licensors retain all proprietary rights to the Materials. Except for downloading one copy of the Materials on any single computer or printing any of the Materials for your personal, non-commercial home use or, you must not reproduce, prepare derivative works based upon, distribute, perform or display the Materials without first obtaining the written permission of the Palms. Materials must not be used in any unauthorized manner.
2. Message Features
The Website may offer opportunities for you to transmit messages in connection with various features, including online postcards (“Message Features”). You must use Message Features in a responsible manner, and are solely responsible for any content you transmit. You must not transmit any message (“Message”) in connection with any Message Feature that: (i) imposes an unreasonable or disproportionately large load on the Website’s infrastructure, or otherwise adversely affects, restricts or inhibits any other user from using and enjoying the Website; (ii) is threatening, abusive, libelous, defamatory, obscene, vulgar, offensive, pornographic, profane, sexually explicit or indecent; (iii) constitutes or encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, national or international law; (iv) violates, plagiarizes or infringes the rights of third parties including, without limitation, copyright, trademark, patent, rights of privacy or publicity or any other proprietary right; (v) contains a virus or other harmful component; (vi) contains any information, software or other material of a commercial nature; (vii) contains advertising, promotions or commercial solicitations of any kind; (viii) constitutes or contains false or misleading indications of origin or statements of fact; (ix) contains material irrelevant to the subject matter of the Message Feature; or (x) contains any virus, trojan horse, worm, time bomb, cancelbot or other similar harmful or deleterious programming routine.
By transmitting any Message, you are granting the Palms a perpetual, royalty-free, non-exclusive, and irrevocable right and license to reproduce, prepare derivative works based upon, distribute, perform or display such Message, in whole or in part, in any form, media or technology known or hereafter developed.
The Palms and its vendors act as a passive conduit in connection with your use of Message Features. The Palms and its vendors have the right, but not the obligation, to review, edit or delete any Message transmitted by you that they believe may create a liability for them, and also to deny access to any Message Feature. Display of any Message in any Message Feature does not constitute its approval or endorsement by the Palms or its vendors.
You acknowledge that Messages are not confidential and they may be read, intercepted by others and widely accessible on the World Wide Web. You acknowledge that by submitting Messages to this Website, no confidential, fiduciary, contractually implied or other relationship is created between you and the Palms and its vendors other than as expressly set forth in this Agreement.
3. The Palms may change, suspend or discontinue any aspect of the Website at any time, including the availability of any Website feature, database, or content. The Palms may also impose limits on certain features and services or restrict your access to parts or the entire Website without notice or liability.
4. Club Palms Account
Through the Website you are invited to sign up for a Club Palms Account (“Account”), which is a link to cash back, complimentary meals and other exciting special offers. In order to sign up for an Account, you will be asked to provide certain personal information. Accounts are only available to individuals over the age of 21. By applying for an Account you represent and warrant that you are over the age of 21. You also represent that the information you provide in signing up for an Account is accurate and that you have been authorized to provide us with any third-party information you provide to us.
5. Sale of Merchandise Through On-line Store
Sales from the Website Store (“Store”) are subject to the following terms and conditions :
The Website may allows you to order products (“Merchandise”) supplied by the Palms or by independent merchandise vendors (the “Vendors” ).
ALL ORDERS ARE SUBJECT TO PRODUCT AVAILABILITY. THE PALMS EXPRESSLY DISCLAIMS ANY RESPONSIBILITY OR LIABILITY FOR ANY DAMAGE, LOSS OR INJURY ARISING OUT OF THE ACTIVITIES OF ANY VENDOR OTHER THAN THE PALMS, THE MERCHANDISE OFFERED BY VENDORS OTHER THAN THE PALMS, ANY LOSS OR INJURY RESULTING FROM YOUR ACCESS OR INABILITY TO ACCESS THE STORE, OR ANY LOSS OR INJURY ARISING OUT OF YOUR PURCHASE OR USE OF THE MERCHANDISE.
This Website may contain typographical errors or inaccuracies and may not be complete or current. The Palms therefore reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologize for any inconvenience.
6. Reservation And Cancellation Policy
To book a room through the Website, you will be required to enter a valid credit card number to guarantee your reservation, as well as provide personal information including your name, address, and other contact information. Your credit card number will be verified using a checking sequence, we may authorize payment(s) at that time. Select packages may require full prepayment. The reservations page on the Website is secure, and for security purposes, you must be using a browser that supports the SSL standard. If you are not using an SSL browser, you can still access rate and availability information, and process your reservation by calling our reservation center toll free at 1-866-725-6773.
The Palms takes reasonable steps to ensure that the reservations page on the Website is secure. For more information about our secure certificates, please click on the “Verisign” seal located on the reservations page.
Cancellations are pursuant to the our cancellation terms which will be provided at the time of reservation. Failure to make any cancellations pursuant to this provision will result in loss of deposit.
7. Contests and Sweepstakes
The Website may offer you opportunities to enter contests and sweepstakes. By participating in any such event, you signify your agreement to all special terms set forth on the Website applicable to the event as well as the terms of this Agreement.
The Website may contain links and pointers to other World Wide Web sites and resources. Links to and from the Website to other web sites maintained by third parties, do not constitute an endorsement by the Palms or any of its affiliates of any third party web site or content. The Palms is not responsible for the availability of these third party resources or their contents. You should direct any concerns regarding any external link to its web site administrator or webmaster.
9. Disclaimer of Warranties; Limitations on Liability
USE OF THE WEBSITE IS AT YOUR EXCLUSIVE RISK, AND THE RISK OF INJURY FROM THE FOREGOING RESTS EXCLUSIVELY WITH YOU.
EXCEPT FOR ANY WARRANTIES THAT MAY BE EXPRESSLY PROVIDED, THE WEBSITE IS PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY WARRANTIES OF TITLE OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
THE PALMS DOES NOT WARRANT THAT: (1) THE WEBSITE WILL BE UNINTERRUPTED OR ERROR FREE; (2) DEFECTS OR ERRORS IN THE WEBSITE WILL BE CORRECTED; (3) THE WEBSITE WILL BE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS; OR (4) ANY INFORMATION CONTAINED IN THE WEBSITE WILL BE ACCURATE OR RELIABLE.
NOTWITHSTANDING ANY TERM IN THIS AGREEMENT, OTHER OPERATING TERM SET FORTH BY THE PALMS OR ANY ACT OR FAILURE TO ACT BY THE PALMS OR ITS VENDORS, YOU ARE EXCLUSIVELY LIABLE FOR THE CONTENT OF EVERY MESSAGE YOU TRANSMIT VIA THE WEBSITE.
IN NO EVENT SHALL THE PALMS BE LIABLE FOR ANY BREACH IN TRANSACTION SECURITY CAUSED BY A THIRD PARTY ARISING OUT OF OR RELATING TO ANY ATTEMPT TO UTILIZE ANY FEATURE OF THE WEBSITE, INCLUDING APPLYING FOR A PALMS CLUB ACCOUNT, PURCHASING MERCHANDISE, OR MAKING RESERVATIONS.
IN NO EVENT SHALL THE PALMS, ITS VENDORS OR ANY OTHER ENTITY AFFILIATED WITH THE PALMS OR WITH THE MALOOFS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO USE OF OR INABILITY TO USE THE WEBSITE, USE OF A CLUB PALMS ACCOUNT, AND MERCHANDISE OR SERVICES PURCHASED THROUGH THE WEBSITE. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF THE PALMS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE LIABILITY OF THE PALMS IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.
IN NO EVENT SHALL THE PALMS OR ANY OTHER ENTITY AFFILIATED WITH THE PALMS OR THE MALOOFS BE LIABLE FOR ANY FAILURE, INTERRUPTION OR ERROR WITH RESPECT TO ANY ASPECT OF THE WEBSITE, INCLUDING THE AVAILABILITY OF ANY SITE FEATURE.
10. Intellectual Property Rights; Limited License
You acknowledge that all right, title and interest in and to all content on the Website, including all information, data, video, audio, graphics, logos, button icons, software and other materials contained on or that make up the Website, is the sole and exclusive property of the Palms, and is protected by U.S. and international copyright laws.
You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, and forms) of the Palms without the prior written consent of the Palms. You may not use any metatags or any other “hidden text” utilizing our name, trademarks, service marks, or trade names without the prior written consent of the Palms.
You may not use our names, trademarks, service marks, trade names, logos, slogans, or proprietary graphics as any part of a link without the prior written consent of the Palms. Any unauthorized use terminates any license or permission granted by the Palms. Except as expressly stated above, nothing contained herein shall be construed as granting, by implication, estoppel or otherwise, any license or right to the content of the Website.
All Palms trademarks, service marks, trade names, logos, slogans, and other identifying marks appearing on the Website are the sole and exclusive property of the Palms. You may not copy or use any of the Palms’ marks or any marks confusingly similar to the Palms’ marks without the prior written consent of the Palms, nor may you use the Palms’ marks in any manner that discredits or disparages the Palms. All other trademarks not owned by the Palms that appear on the Website are the property of the respective owners, who may or may not be affiliated with, connected to, or sponsored by the Palms.
Except for personally identifiable information that we obtain from you, any information you provide, including without limitation, any feedback, comments, suggestions, use of the Message Features and/or ideas you may submit to us, is hereby deemed nonconfidential and nonproprietary, shall become the property of the Palms, and may be used by us for any purpose without restriction or obligation. You represent and warrant that any content you submit to us (1) is accurate, (2) does not violate any law or infringe any third party’s intellectual property rights, and (3) contains no matter that is obscene, harassing, vulgar, defamatory or libelous, constitutes an illegal threat, or violates rights of privacy or publicity of a third party.
The Website may provide you with the ability to use passwords, usernames, or other codes or devices to gain access to restricted portions of the Website (“Access Codes”). The content contained in such restricted areas is confidential to the Palms and is provided to you for your personal use only. We reserve the right to prohibit the use of such access codes on your behalf by third parties if we determine, in our sole and absolute discretion, that such use interferes with our Website’s operation or results in commercial benefits for other entities to our detriment.
The Palms treats enforcement of its intellectual property rights seriously.
11. Policy For Making Claims Of Copyright Infringement
If you believe that any content has been posted on the Website in a manner that constitutes copyright infringement, please notify us by providing our designated Copyright Agent with the written information specified below:
A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
A description of the copyrighted work(s) claimed to have been infringed;
A description of the material on the Website that is claimed to be infringed or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
Information reasonably sufficient to permit us to contact you, such as your address, telephone number and e-mail address;
A statement by you that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; A statement by you that the information in your notice to us is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.
The Palms designated Copyright Agent for notice of claims of copyright infringement is:
12 . Indemnification
You hereby agree to indemnify and hold the Palms and any entity affiliated with the Palms, and their respective general and limited partners, members, shareholders, directors, officers, employees, agents and representatives (collectively, the “Palms Entities”) harmless from all claims, liabilities, damages and expenses (including attorneys’ fees and expenses) arising out of or relating to: (A) your use of the Website, or (B) any alleged breach of this Agreement by you.
14. Choice of Law; Jurisdiction; Attorneys’ Fees
This Agreement will be governed by the laws of the State of Nevada applicable to contracts entered into and performed exclusively in that State. Any court of competent jurisdiction sitting within Clark County , Nevada will be the exclusive jurisdiction and venue for any dispute arising out of or relating to this Agreement. You hereby waive any argument that any such court does not have jurisdiction over you or such dispute or that venue in any such court is not appropriate or convenient. The Palms will be entitled to recover its court costs and reasonable attorneys’ fees and expenses incurred in successfully proving any breach of any term of this Agreement.
This Agreement constitutes the entire agreement between the parties, and supersedes all prior written or oral agreements or communications with respect to the subject matter herein. The Palms in its sole discretion may amend this Agreement, and your use of the Website after such amendment is posted on the Website will constitute acceptance of it by you. If any term in this Agreement is declared unlawful, void or for any reason unenforceable by any court, then such term will be deemed severable from the remaining terms and will not affect the validity and enforceability of such remaining terms. The section headings in this Agreement are for convenience only and must not be given any legal import.
By using the Website, you signify your agreement to the terms of this Agreement. If you do not agree to the terms in this Agreement, you must not use the Website. The Palms may change the terms of this Agreement at any time, and your use of the Website after such changes are posted will mean that you accept them.